All Systems Operational
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Log Processing ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
99.94 % uptime
Today
Alerting ? Operational
90 days ago
100.0 % uptime
Today
Live Tail ? Operational
90 days ago
100.0 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
ES API ? Operational
90 days ago
100.0 % uptime
Today
Metrics Processing ? Operational
90 days ago
100.0 % uptime
Today
Tracing collection ? Operational
90 days ago
100.0 % uptime
Today
Metric alerts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10.5 hours.
The upgrade will take place on US-Prod-1 (us-east-2, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

Posted on May 20, 2024 - 09:51 UTC
Dear Customers,

In our continuous effort to streamline data processing and enhance the clarity of metrics within our platform, we are implementing an update to the labeling system for metrics ingested using OTLP (OpenTelemetry Protocol) and Firehose integrations. This update is scheduled to take effect on May 21st 2024.

Labels Being Removed and Their Replacements:

We have identified certain labels that create redundancies in metric data.
To simplify metric analysis and reduce confusion, the following labels will be removed and their functionalities will be fully covered by existing labels:

__meta_applicationname will be removed. Its function duplicates cx_application_name.
__meta_subsystem will be removed. Its function duplicates cx_subsystem_name.
account_id will be removed. Its function duplicates cloud_account_id.
__aws_region will be removed. Its function duplicates cloud_region.

We understand that changes to your data ingestion process may require adjustments on your end. Our support team and TAM are here to assist you with any questions or concerns you may have regarding this update. Please don’t hesitate to reach out to us.

Posted on Feb 20, 2024 - 13:50 UTC
As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10 hours.
The upgrade will take place on US-Prod-1 (us-east-2, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

Posted on May 20, 2024 - 09:52 UTC
As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10.5 hours.
The upgrade will take place on EU-Prod-2 (eu-north-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

Posted on May 20, 2024 - 09:53 UTC
As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10 hours.
The upgrade will take place on EU-Prod-2 (eu-north-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

Posted on May 20, 2024 - 09:55 UTC
Past Incidents
May 20, 2024
Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 9 hours.
The upgrade will take place on CX498|us-west-2|US West (Oregon)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

May 18, 20:24 UTC
May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 9.5 hours.
The upgrade will take place on CX498|us-west-2|US West (Oregon)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

May 18, 20:23 UTC
May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Completed - The scheduled maintenance has been completed.
May 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10 hours.
The upgrade will take place on Europe (Ireland) (eu-west-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

May 10, 06:50 UTC
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 06:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 10.5 hours.
The upgrade will take place on Europe (Ireland) (eu-west-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

May 10, 06:48 UTC
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 9.5 hours.
The upgrade will take place on Asia Pacific (Mumbai) (ap-south-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns

May 2, 19:23 UTC
Resolved - This incident has been resolved.
May 7, 16:09 UTC
Investigating - As a result of an issue on Intercom (our third-party chat support app) side, customers might be getting support responses on delay.
We are monitoring Intercom's status page here:
https://www.intercomstatus.com/
Our customers are also welcome to reach us on their dedicated Slack channel with Coralogix or to support@coralogix.com email.
We will update here once issue is resolved.

May 7, 15:30 UTC
May 6, 2024
Completed - The scheduled maintenance has been completed.
May 6, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 07:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning to upgrade our Kafka infrastructure. This upgrade is expected to last approximately 9.5 hours.
The upgrade will take place on Asia Pacific (Mumbai) (ap-south-1, .app.coralogixsg.com)
We do not anticipate any impact on our customers during this upgrade.
Our team is available 24/7 via our in-app chat if you have any questions or concerns.

May 2, 19:20 UTC