Error when using Email Group Webhook in EU1, EU2, US2 and AP1

Incident Report for Coralogix

Resolved

This incident has been resolved.

Posted Apr 27, 2026 - 16:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 27, 2026 - 16:54 UTC

Identified

This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes available.

If you have any other questions you can reach out to our support via chat or send an email at support@coralogix.com.

Posted Apr 27, 2026 - 16:37 UTC

Investigating

We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions.

Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as more information becomes available.

We apologize for the inconvenience and appreciate your patience.

Posted Apr 27, 2026 - 16:28 UTC

This incident affected: EU1 (Alerts - Notifications, UI - Authentication / Login), EU2 (Alerts - Notifications, UI - Authentication / Login), US2 (Alerts - Notifications, UI - Authentication / Login), and AP1 (Alerts - Notifications, UI - Authentication / Login).