Resolved -
This incident has been resolved.
Apr 28, 21:28 UTC
Investigating -
We have identified an issue causing the Coralogix Support Chat application to not load as expected. We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved.
If you require any assistance in the meantime, please contact our support team at support@coralogix.com.
Apr 28, 20:00 UTC
Resolved -
This incident has been resolved.
Apr 27, 16:59 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 27, 16:54 UTC
Identified -
This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes available.
If you have any other questions you can reach out to our support via chat or send an email at support@coralogix.com.
Apr 27, 16:37 UTC
Investigating -
We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions.
Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as more information becomes available.
We apologize for the inconvenience and appreciate your patience.
Apr 27, 16:28 UTC
Resolved -
This incident has been resolved.
Apr 22, 15:13 UTC
Investigating -
We are currently experiencing lag in LiveTail. Our engineering team is actively investigating and working to resolve the processing backlog.
If you have any questions, reach out via chat or email at support@coralogix.com.
Apr 22, 15:09 UTC
Resolved -
This incident has been resolved.
Apr 20, 15:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 20, 15:17 UTC
Update -
The Real User Monitoring (RUM) UI functionality has been restored and is now fully operational in the EU1, EU2, AP1, and AP3 regions.
Our teams are currently investigating the remaining affected regions, US1 and US2.
Further updates will be provided as soon as they become available.
Apr 20, 15:01 UTC
Identified -
Our engineering team has identified the issue and is currently implementing a fix.
Apr 20, 14:49 UTC
Investigating -
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions.
At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section.
Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide further updates as more information becomes available.
If you have any questions or require assistance, please contact us via chat or email at support@coralogix.com
Apr 20, 14:47 UTC