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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
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No downtime recorded on this day.
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had a major outage.
had a partial outage.
Scheduled Maintenance
[EU2] Cases Infrastructure Maintenance Nov 9, 2026 15:00-16:00 UTC
As part of our ongoing efforts to enhance the stability and reliability of our platform, we will be performing scheduled maintenance on the Cases infrastructure.
Region: EU2
Scheduled Duration: Approximately 2 hours
Start Time: Nov 9, 2026, 15:00 UTC
Affected Components: Cases
This maintenance migrates Cases data to an optimized storage structure, improving the performance of the Cases service. It has been tested extensively and is expected to complete smoothly in the background.
In rare cases, customers may notice minor, short-lived delays when creating Cases or working with them in the UI or API.
Our engineering team will be monitoring the system closely throughout the maintenance window to ensure a seamless experience.
If you notice anything unusual or require assistance, our in-app support is available to help.
Posted on Nov 04, 2026 - 14:04 UTC
Region: EU2
Scheduled Duration: Approximately 2 hours
Start Time: Nov 9, 2026, 15:00 UTC
Affected Components: Cases
This maintenance migrates Cases data to an optimized storage structure, improving the performance of the Cases service. It has been tested extensively and is expected to complete smoothly in the background.
In rare cases, customers may notice minor, short-lived delays when creating Cases or working with them in the UI or API.
Our engineering team will be monitoring the system closely throughout the maintenance window to ensure a seamless experience.
If you notice anything unusual or require assistance, our in-app support is available to help.
Posted on Nov 04, 2026 - 14:04 UTC