All Systems Operational
Log Collection
Operational
90 days ago
100.0 % uptime
Today
Log Processing
Operational
90 days ago
100.0 % uptime
Today
User Interface
Operational
90 days ago
100.0 % uptime
Today
Alerting
Operational
90 days ago
100.0 % uptime
Today
Live Tail
Operational
90 days ago
100.0 % uptime
Today
Archiving
Operational
90 days ago
100.0 % uptime
Today
ES API
Operational
90 days ago
100.0 % uptime
Today
Metrics Processing
Operational
90 days ago
100.0 % uptime
Today
Tracing collection
Operational
90 days ago
100.0 % uptime
Today
Metric alerts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be aware that we will be updating our OpenTelemetry to AWS ECS-EC2 deployment (Linux) with few improvements and bug fixes.
Latest version can be found here:
https://hub.docker.com/r/coralogixrepo/coralogix-otel-collector/tags under "v0.1.2".
We strongly advocate for the prompt transition to the latest iteration of our solution.
We are at your disposal to address any queries or support you may require as you transition to this enhanced version.

Posted on Sep 27, 2023 - 06:52 UTC
Notification:
To comply with sector-leading security practices, we are upgrading the protocol used in our endpoints to Transport Layer Security (TLS) 1.2. Industry standards bodies, such as the Payment Card Industry (PCI) council, recommend that TLS 1.2 be used for secure communications.
What actions do you need to take?
Please ensure you are using TLS 1.2 or above by the planned upgrade date. For the large majority of our customers no action will be required.

What is Transport Layer Security (TLS)?
Transport Layer Security (TLS) is a protocol that encrypts the connection between communicating applications over the internet. When a server and a client communicate, TLS ensures that no third party can intercept the communication and steal the data passed between them.
For example, it is TLS that secures the connection between your computer and a website order form when you make an online purchase. Similarly, it is TLS that secures the connection between our client on a managed device and the Endpoint Manager server.

Why is this upgrade needed?
Because earlier versions of TLS contain security vulnerabilities for which there are no known fixes. The widespread POODLE and BEAST exploits are a couple of examples of how attackers have taken advantage of weaknesses in SSL and early TLS. While both exploits are more theoretical than practical for an attacker, and Coralogix systems have always had multiple layers of security in place to prevent these attacks anyway, we are still implementing the upgrade as best practice.

If you have any questions or need assistance during this upgrade, please feel free to reach out to Coralogix support.

Posted on Sep 12, 2023 - 14:39 UTC
Past Incidents
Sep 27, 2023

No incidents reported today.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Completed - The scheduled maintenance has been completed.
Sep 19, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:31 UTC
Scheduled - We will be upgrading our promQL metric alert infrastructure.
This upgrade involves the inclusion of additional data for notifications.
Please be aware that this could lead to a slight delay in alert processing during the upgrade.

If you require additional information or assistance, feel free to reach out to our support team.

Sep 18, 08:23 UTC
Resolved - The incident has been fully resolved. Throughout 13 hours of a broad cross AZ, 26 service disruption in AWS US West2 the system remained operational with Intermittent interruptions and slowness. Most alerts and searches remained operational.

Our team will work to learn from this experience and further improve our robustness and ability to withstand cloud service disruptions.

For clients with highly critical data, we offer a multi region option (additional charge). Contact your AM for details if this is relevant.

Sep 19, 06:10 UTC
Monitoring - 15 Minutes ago, one of the AZs in US West1 recovered and our services are starting to get bacl to their normal operation. There are still minor issues with Dashboard loading and queries that we are sorting through. Archive queries still pending AWS S3 recovery.
https://health.aws.amazon.com/health/status

Sep 19, 04:27 UTC
Update - We are continuing to work on a fix for this issue.
Sep 18, 21:23 UTC
Identified - We are stating to see improvements together with the AWS updates. Once one of the 2 zones is back to normal the UI should resolve.
Currently the failure rate is significantly lower and beside tracing most functionality is operational with occasional disturbance.

Sep 18, 20:39 UTC
Investigating - Coralogix customers running on our US West region (cx498 url accounts) are experiencing intermediate issues loading the UI / Authenticating into their account due to an AWS incident (cross az) in the region.
Our teams are working to get an exact ETA and are monitoring the situation. Currently we don't see an impact on the dataflow or data delays.
https://health.aws.amazon.com/health/status

Sep 18, 19:42 UTC
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.