All Systems Operational
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Log Processing ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
99.99 % uptime
Today
Alerting ? Operational
90 days ago
100.0 % uptime
Today
Live Tail ? Operational
90 days ago
100.0 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
ES API ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2021
Resolved - Issue has been resolved.
The root cause of the issues was a failure in one of our services relying on Elasticache mainly for auth caching - this resulted in failures for expired user tokens to load screens/login/connect external data sources/access API's (all of which rely on the authentication mechanism)
The main data pipeline is decoupled from the auth service and was not affected. The issue was resolves after ±15min and monitored for the next hour before closing and notifying on full resolved status.

The team is working on making the required changes to prevent such issues from re-occurring in the future.
Jun 14, 14:03 IDT
Update - Some services are still experiencing sporadic timeouts - the team is working to stabilize the problematic component.
Jun 14, 13:16 IDT
Monitoring - The system is now functional - we are monitoring the incident.
Jun 14, 12:55 IDT
Investigating - The team is currently investigating an issue with the query service - Log searching is unavailable.
Alerts/LiveTail/Archive queries/Data ingestion are all functional - we will continue to update.
Jun 14, 12:49 IDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.