All Systems Operational
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Log Processing ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Alerting ? Operational
90 days ago
100.0 % uptime
Today
Live Tail ? Operational
90 days ago
100.0 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
ES API ? Operational
90 days ago
100.0 % uptime
Today
Metrics Processing ? Operational
90 days ago
100.0 % uptime
Today
Tracing collection ? Operational
90 days ago
100.0 % uptime
Today
Metric alerts Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Our team is planning changes to our API in order to support Grafana 10.1.2 for teams utilizing data storage in the Oregon region (team.app.cx498.coralogix.com).

We have planned this upgrade to be seamless and efficient.
During the update, you'll briefly notice a transition phase (lasting just 5-10 seconds) where dashboards may not be visible on the homepage or through search.
This will be quickly followed by a short pause (10-20 seconds) in Grafana's availability.
For those active sessions during the update, a simple browser refresh will usher you into the new UI.

In case you encounter any issue or have concerns, our support team is here to assist.
Please reach out to us through the in-app chat.

Posted on Dec 07, 2023 - 14:17 UTC
Our team is planning changes to our API in order to support Grafana 10.1.2 for teams utilizing data storage in the Ireland region (team.coralogix.com).

We have planned this upgrade to be seamless and efficient.
During the update, you'll briefly notice a transition phase (lasting just 5-10 seconds) where dashboards may not be visible on the homepage or through search.
This will be quickly followed by a short pause (10-20 seconds) in Grafana's availability.
For those active sessions during the update, a simple browser refresh will usher you into the new UI.

In case you encounter any issue or have concerns, our support team is here to assist.
Please reach out to us through the in-app chat.

Posted on Dec 07, 2023 - 14:08 UTC
As part of our commitment to enhance the performance and security of our services, we are implementing an upgrade to our data ingestion system.
This change involves transitioning to a new livetail endpoint, which is only compatible with the latest version of the CXCTL CLI tool, v0.3.24.
We are phasing out support for older versions, making it imperative for all users to upgrade to v0.3.24 to ensure continuous and secure access to our services.

For instructions on upgrading to the latest version, please follow this doc: https://coralogix.com/docs/coralogix-cli/

Our team is available 24/7 via our in-app chat if you have any questions or concerns.

Posted on Nov 28, 2023 - 04:41 UTC
Please be aware that our PHP Logs SDK is being phased out and will be replaced by OTEL Instrumentation.

This transition will not only affect logs ingestion but also empower our users to seamlessly transmit metrics and traces to Coralogix, a feature currently unavailable in our existing SDK.

The PHP Logs SDK (https://php-coralogix-sdk.readthedocs.io/en/latest/) will reach its end of life on February 1st, 2024.
Although the SDK will remain accessible, we will discontinue our support for it.

To ease the transition process, we have prepared a tutorial on PHP-OpenTelemetry-Instrumentation, which can be found at:
https://coralogix.com/docs/php-opentelemetry-instrumentation/.
Please also find the official OTEL tutorial for POP instrumentation: https://opentelemetry.io/docs/instrumentation/php/

We strongly urge all our users to make the switch to OTEL Instrumentation.

If you have any inquiries or need assistance during this transition, please don't hesitate to reach out to your Technical Account Manager or utilize our 24/7 chat support.

Posted on Oct 30, 2023 - 09:08 UTC
Past Incidents
Dec 8, 2023

No incidents reported today.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Completed - The scheduled maintenance has been completed.
Dec 6, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 13:01 UTC
Scheduled - Our team is planning changes to our API in order to support Grafana 10.1.2 for teams utilizing data storage in Mumbai region (team.app.coralogix.in) and Ohio region (team.app.coralogix.us) .

We have planned this upgrade to be seamless and efficient.
During the update, you'll briefly notice a transition phase (lasting just 5-10 seconds) where dashboards may not be visible on the homepage or through search.
This will be quickly followed by a short pause (10-20 seconds) in Grafana's availability.
For those active sessions during the update, a simple browser refresh will usher you into the new UI.

In case you encounter any issue or have concerns, our support team is here to assist.
Please reach out to us through the in-app chat.

Dec 6, 09:06 UTC
Dec 5, 2023
Resolved - This incident has been resolved.
Dec 5, 17:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 16:51 UTC
Update - Our team has fixed the issue for all customer that sending their metric using Prometheus. These users will see all their metrics live.
Customers who are sending their metrics using oTel will still experience a slight delay with their metric ingestion.
ETA for complete resolve - 30 minutes.

Dec 5, 15:57 UTC
Identified - Customers that store their data in Stockholm region (teamname.eu2.app.coralogix.com) will experience delay with their metric ingestion.
Our team has already identified the issue and is working on resolving it.
The lag should we resolved within the next 30 minutes.

If you need additional information, please contact our in-app support.

Dec 5, 15:27 UTC
Dec 4, 2023
Completed - The scheduled maintenance has been completed.
Dec 4, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 14:01 UTC
Scheduled - Our team is planning changes to our API in order to support Grafana 10.1.2 for teams utilizing data storage in the Stockholm region (team.app.eu2.coralogix.com).

We have planned this upgrade to be seamless and efficient.
During the update, you'll briefly notice a transition phase (lasting just 5-10 seconds) where dashboards may not be visible on the homepage or through search.
This will be quickly followed by a short pause (10-20 seconds) in Grafana's availability.
For those active sessions during the update, a simple browser refresh will usher you into the new UI.

In case you encounter any issue or have concerns, our support team is here to assist.
Please reach out to us through the in-app chat.

Nov 28, 12:08 UTC
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 22:02 UTC
Monitoring - We have identified that a certificate change performed in 3 of our regions had caused issues to some Log collectors (Metrics / Tracing / CSPM are not affected)
Our team had reverted the change and is now monitoring the dataflow recovery.
Live data should be accessible to all customers.

Please contact support for any questions or concerns, note we are still in the midst of our investigation.

Nov 27, 18:10 UTC
Investigating - Currently, our team is investigating an issue that affects some of our customers.

These customers will experience delays in the arrival of data to Coralogix.

Please contact our support team if you have any questions about this issue.

Nov 27, 17:48 UTC
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.