Resolved -
The issue has been resolved at 15:55 UTC - the team is working on an incident analysis and it will be published here.
Jan 12, 18:21 IST
Monitoring -
The issue has been resolved and queries are now running - data is still delayed and is gradually indexed back to the clusters. ETA for real-time data is 45 minutes. All other services were not affected including livetail, alerts, statistics, Logs2metrics, Loggregation and anomalies.
Jan 12, 16:34 IST
Identified -
The issue was identified and the teams are bringing the clusters back up - we will followup with ETAs asap.
Jan 12, 16:09 IST
Update -
We are continuing to investigate this issue.
Jan 12, 16:08 IST
Update -
We are continuing to investigate this issue.
Jan 12, 15:42 IST
Investigating -
We are currently investigating an issue in 2 of our clusters in EU. The team is investigating the issue. Statistics, Alerts, Logs2Metrics, and live tail are working as usual.
Jan 12, 15:27 IST