AP1 - Some customers on ap-south-1 (Mumbai) might experience issues or delays with seeing logs in Frequent Search tier (only)

Incident Report for Coralogix

Resolved

This incident has been resolved.

Posted Jan 18, 2024 - 08:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 18, 2024 - 07:55 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 18, 2024 - 07:50 UTC

Investigating

Some customers that store their data on ap-south-1 (Mumbai) cluster (teamname.app.coralogix.in) might experience issues or delays with seeing logs in Frequent Search tier only, Archive logs aren't effected.

Other Coralogix components (alerts, livetail, querying archive data) are not affected by this issue, also all data is being processed and stored.

We are on this with the highest priority and will update with our progress.

If you need additional information, please contact our in-app support or your dedicated TAM.

Posted Jan 18, 2024 - 07:13 UTC