Data usage metrics having issues

Incident Report for Coralogix

Resolved

This incident has been resolved.
Posted Sep 14, 2026 - 18:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2026 - 18:27 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 14, 2026 - 18:22 UTC

Investigating

We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data.

Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to stabilize across all environments within the next hour. We sincerely apologize for the inconvenience and we will update once full stability is confirmed.
Posted Sep 14, 2026 - 18:14 UTC
This incident affected: EU2 (Processing - Metrics), US1 (Processing - Metrics), and US2 (Processing - Metrics).
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