Data delays only for High frequent Logs for plans of more than 500GB in Europe region (coralogix.com) - all logs can be queried in Archive. No impact on alerts. ETA 15 min
A fix has been implemented and we are monitoring the results.
Posted May 18, 2023 - 07:36 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 18, 2023 - 07:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 18, 2023 - 07:15 UTC
Update
We are continuing to investigate this issue.
Posted May 18, 2023 - 07:15 UTC
Update
We are continuing to investigate this issue.
Posted May 18, 2023 - 07:03 UTC
Investigating
We are experiencing a delay in indexing (Logs in the High TCO tier) for a small number of accounts in the Europe cluster (coralogix.com). No impact on alerts, Logs2Metrics, or archiving. All logs can be queried from the Archive tab without any delay.