Log screen fails in EU cluster - Accounts between 10 - 100 GB

Incident Report for Coralogix

Resolved

Our team identified the system is functioning again. Sorry for the inconvenience.
Posted Feb 16, 2022 - 16:00 UTC

Update

Our team as identified the issue was due to AWS low GP2 burst balance credits, we have increase the IOPS usage to enable higher performance. Our team is now monitoring the system. We apologize to our customers for the inconvenience.
Posted Feb 16, 2022 - 15:46 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 16, 2022 - 15:45 UTC

Monitoring

Our team as identified the issue was due to AWS low GP2 burst balance credits, we have increase the IOPS usage to enable higher performance. Our team is now monitoring the system. We apologize to our customers for the inconvenience.
Posted Feb 16, 2022 - 15:45 UTC

Investigating

We are currently investigating this issue.
Posted Feb 16, 2022 - 15:00 UTC
This incident affected: Log Processing.
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