Customers on ap-south-1 (Mumbai) might experience issues or delays with loading archive logs

Incident Report for Coralogix

Resolved

This incident has been resolved.
Posted Dec 14, 2023 - 13:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2023 - 12:37 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 14, 2023 - 12:26 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 14, 2023 - 12:25 UTC

Investigating

Customers that store their data on ap-south-1 (Mumbai) cluster (teamname.app.coralogix.in) might experience issues or delays with loading archive data.

Other Coralogix components (alerts, livetail, querying frequent-search data) are not affected by this issue, also all data is being processed and stored.

If you need additional information, please contact our in-app support.
Posted Dec 14, 2023 - 12:18 UTC