Intercom (our third-party chat support app) issue might result in delays in our support response times

Incident Report for Coralogix

Resolved

This incident has been resolved.

Posted Oct 12, 2023 - 15:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2023 - 15:26 UTC

Identified

As a result of an issue on Intercom (our third-party chat support app) side, customers might be getting support responses on delay.
We are monitoring Intercom's status page here:
https://www.intercomstatus.com/
Our customers are also welcome to reach us on their dedicated Slack channel with Coralogix.
We will update here once issue is resolved.

Posted Oct 12, 2023 - 15:22 UTC