Intercom(our third-party chat support app) is experiencing an incident that is affecting the functionality of Coralogix Support chat.

Incident Report for Coralogix

Resolved

This incident has been resolved.

Posted Oct 22, 2025 - 11:56 UTC

Monitoring

As of now, the Coralogix chat application is back online.

We are continuing to closely monitor the service to ensure stability and full functionality based on the investigations made by our 3rd Party chat service provided, Intercom.

If you experience any further issues, please reach out to our support team at support@coralogix.com.
For ongoing updates, you can refer to Intercom’s status page: https://www.intercomstatus.com/us-hosting

Posted Oct 22, 2025 - 10:49 UTC

Investigating

Starting today at approximately 10:30 AM UTC, the Coralogix chat application has been unavailable due to an ongoing issue reported by our chat service provider, Intercom.

We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved.

If you require any assistance in the meantime, please contact our support team at support@coralogix.com.

For real-time updates, you can follow Intercom’s status page here: https://www.intercomstatus.com/us-hosting

Posted Oct 22, 2025 - 10:43 UTC