[EU1] - Delay in Alerts and old E2M

Incident Report for Coralogix

Resolved

This incident has been resolved.

Posted Jul 11, 2024 - 10:12 UTC

Update

Our team is still investigating the cause of the delay.

Posted Jul 11, 2024 - 09:24 UTC

Investigating

Our team is investigating a lag on our alerts and E2M (log2metric / trace2metric) processing.
This issue is affecting customers who store their data on our EU1 region (ireland - team.coralogix.com).

This issue affects the following alerts only:
More/Less than (logs), Ratio (logs), Time relative (logs), More / Less than usual (logs), Less than metrics, Flow.

The issue in NOT affecting -
Immediate alerts , most of metric alert types, trace alerts, new value and unique count.

For any further information please reach out to our in-app support.

Posted Jul 11, 2024 - 08:30 UTC

This incident affected: EU1 (Processing - Event2Metric, Alerts - Logs, Alerts - Flow).