Some customers on EU (Ireland) region cluster might experience a delay with loading logs for the last 30 min

Incident Report for Coralogix

Resolved

This incident has been resolved.
Posted Jun 27, 2023 - 13:01 UTC

Update

Data is recovered and we are monitoring
Posted Jun 27, 2023 - 12:52 UTC

Update

Lag is estimated to be over in 15 min.
We are continuing to monitor for any further issues.
Posted Jun 27, 2023 - 12:39 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 27, 2023 - 12:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 27, 2023 - 12:37 UTC

Investigating

Some customers running on EU (Ireland) region cluster might experience a delay with loading logs for the last 30 min.
No impact on the data itself, we are recovering it.
You can also look for the logs under Archive (https://coralogix.com/docs/archive-query/).
We are on it with top priority and will update once resolved.
Please contact our in-app support for any additional questions.
Posted Jun 27, 2023 - 12:34 UTC
This incident affected: User Interface.