All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU1 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Operational
UI - Incident Management ? Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
EU2 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Operational
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
US1 ? Operational
90 days ago
99.99 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
Processing - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
99.97 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Operational
90 days ago
100.0 % uptime
Today
UI - Incident Management ? Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
US2 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
UI - RUM ? Operational
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Operational
90 days ago
100.0 % uptime
Today
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
AP1 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
UI - Dashboards ? Operational
UI - Live Tail ? Operational
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
API - Fetch Data ? Operational
API - External ? Operational
AP2 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Operational
90 days ago
100.0 % uptime
Today
UI - Incident Management ? Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
AP3 Operational
90 days ago
100.0 % uptime
Today
Collection - Logs Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics Operational
90 days ago
100.0 % uptime
Today
Collection - Traces Operational
90 days ago
100.0 % uptime
Today
Collection - RUM Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces Operational
90 days ago
100.0 % uptime
Today
Processing - Logs Operational
90 days ago
100.0 % uptime
Today
Processing - Metrics Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric Operational
90 days ago
100.0 % uptime
Today
Processing - Traces Operational
90 days ago
100.0 % uptime
Today
Processing - RUM Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications Operational
90 days ago
100.0 % uptime
Today
UI - Explore Operational
90 days ago
100.0 % uptime
Today
UI - APM Operational
90 days ago
100.0 % uptime
Today
UI - RUM Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail Operational
90 days ago
100.0 % uptime
Today
UI - Incident Management Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data Operational
90 days ago
100.0 % uptime
Today
API - External Operational
90 days ago
100.0 % uptime
Today
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Log Processing ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Alerting ? Operational
90 days ago
100.0 % uptime
Today
Live Tail ? Operational
90 days ago
100.0 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
ES API ? Operational
90 days ago
100.0 % uptime
Today
Metrics Processing ? Operational
90 days ago
100.0 % uptime
Today
Tracing collection ? Operational
90 days ago
100.0 % uptime
Today
Metric alerts Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 21, 2024

No incidents reported today.

Dec 20, 2024
Infrastructure maintenance - US2
Completed - The scheduled maintenance has been completed.
Dec 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 07:00 UTC
Scheduled - As part of our effort to make our platform more stable , we are planning to upgrade our infrastructure components. This upgrade is expected to last approximately 108 hours.
The upgrade will take place on cx_id (us2) , cx_env_id (cx498) , cx_region (aws-us-west-2)

*Possible Components Affected - ALL*

There might be some impact on customers during this upgrade, if you experience any unusual behavior
please reach out to our 24/7 chat support or your dedicated TAM
Dec 12, 10:26 UTC
Dec 19, 2024

No incidents reported.

Dec 18, 2024
Important Update to S3 Bucket Permissions for Logs and Traces
Completed - The scheduled maintenance has been completed.
Dec 18, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 09:00 UTC
Scheduled - As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 16th, 2024.


Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.


What is happening?
On December 16th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. This means that files will be consolidated. Compaction will happen only once, on new files, every 20 minutes or once the total size of them reaches a size of 1GB (according to the earlier). Coralogix will need new permissions to enable file compaction.


What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 16th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.

Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.

Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:

Important for ETL users:
If you run ETL processes or any other scripts querying your S3 bucket, you will need to adapt the process to extract according to the following logic:
If you granted Coralogix PutObjectTagging permissions: Extract only files with the following tag value: CX_COMPACTION_LEVEL:2.
In case you did not grant PutObjectTagging permissions: You should refrain from querying files from the last 20 minutes as they will be compacted.


What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.



Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/

If you have any questions or need assistance, our 24/7 support team
Dec 17, 09:07 UTC
Dec 17, 2024
Important Update to S3 Bucket Permissions for Logs and Traces
Completed - The scheduled maintenance has been completed.
Dec 17, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 09:06 UTC
Scheduled - As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 16th, 2024.


Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.


What is happening?
On December 16th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. This means that files will be consolidated. Compaction will happen only once, on new files, every 20 minutes or once the total size of them reaches a size of 1GB (according to the earlier). Coralogix will need new permissions to enable file compaction.


What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 16th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.

Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.

Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:

Important for ETL users:
If you run ETL processes or any other scripts querying your S3 bucket, you will need to adapt the process to extract according to the following logic:
If you granted Coralogix PutObjectTagging permissions: Extract only files with the following tag value: CX_COMPACTION_LEVEL:2.
In case you did not grant PutObjectTagging permissions: You should refrain from querying files from the last 20 minutes as they will be compacted.


What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.



Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/

If you have any questions or need assistance, our 24/7 support team
Dec 17, 09:05 UTC
Dec 16, 2024
E2M Infrastructure Enhancements
Completed - The scheduled maintenance has been completed.
Dec 16, 17:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 12:34 UTC
Scheduled - As part of our ongoing commitment to improving performance and reliability, we are implementing enhancements to our Events2Metrics (E2M) infrastructure.

While we do not anticipate delays in metric alerts derived from E2M (log2metric or trace2metric), there is a small possibility that some alerts may experience delays during the update process. Please be assured that we are closely monitoring this transition to ensure minimal impact.

If you have any questions or encounter unexpected behavior, our support team is here to assist you promptly.
Dec 16, 12:32 UTC
Important Update to S3 Bucket Permissions for Log and Trace
Completed - The scheduled maintenance has been completed.
Dec 16, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 08:00 UTC
Scheduled - As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 16th, 2024.


Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.


What is happening?
On December 16th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. This means that files will be consolidated. Compaction will happen only once, on new files, every 20 minutes or once the total size of them reaches a size of 1GB (according to the earlier). Coralogix will need new permissions to enable file compaction.


What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 16th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.

Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.

Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:

Important for ETL users:
If you run ETL processes or any other scripts querying your S3 bucket, you will need to adapt the process to extract according to the following logic:
If you granted Coralogix PutObjectTagging permissions: Extract only files with the following tag value: CX_COMPACTION_LEVEL:2.
In case you did not grant PutObjectTagging permissions: You should refrain from querying files from the last 20 minutes as they will be compacted.


What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.



Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/

If you have any questions or need assistance, our 24/7 support tea
Dec 15, 15:36 UTC
Dec 15, 2024
[US2] - Delay In Metric Data Ingestion
Resolved - This incident has been resolved.
Dec 15, 14:03 UTC
Investigating - Our team is currently investigating an issue with delays in metric ingestion for some customers. Metrics may not appear in dashboards in real-time, as well as metric alerts triggering with some delay or possible false positives. The issue is under investigation, and we are working on a solution

For further assistance, please reach out via our in-app chat or email us
Dec 15, 13:35 UTC
Dec 14, 2024
[US1] - Errors while running "All logs" queries
Resolved - This incident has been resolved.
Dec 14, 04:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Queries in All Logs appear functional now and should not return errors.
Dec 14, 03:35 UTC
Update - We are continuing to investigate this issue.
Dec 14, 02:54 UTC
Investigating - Our team is currently investigating an issue that affects querying data from "All Logs"
This issue affects customers who store their data on our US1 region (team.coralogix.us).
Dec 14, 01:40 UTC
Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024
Flow Alerts - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 08:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 10, 13:26 UTC
Scheduled - As part of the recent infrastructure upgrades to our alerting system, we identified an issue related to the representation of flow alerts on the incidents screen. Please note that the flow alerts themselves are functioning as expected and triggering normally; however, the data representation in the incidents view may be temporarily misleading due to a cache issue.

To resolve this, we will be performing a cache reset across all regions. This may result in a brief delay in the updates to the incidents screen, but it will not affect the actual triggering of flow alerts.

Impact:
- No impact on alert triggering: Flow alerts are being triggered normally.
- Possible temporary lag in the representation of alerts in the incidents screen during the cache reset.

We are actively working to resolve this issue and ensure accurate data representation. We appreciate your understanding and patience as we work through this. Should you have any concerns, our support team is available 24/7 to assist.
Dec 10, 13:25 UTC
Dec 10, 2024

No incidents reported.

Dec 9, 2024
[EU1] [US1] [US2] - Alerting infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Dec 9, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 09:04 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 8, 09:11 UTC
Scheduled - As part of our ongoing commitment to enhance the flexibility of our monitoring capabilities, the alerting mechanism will go through maintenance work.

What is happening?
We are about to upgrade the infrastructure supporting our alerting mechanism to enhance its capabilities.

When?
Wednesday, December 4th - Sunday, December 8h.

Where?
The rollout will happen one environment at a time. Out team will evaluate the rollout before continuing to the next env and will follow the following schedule:
EU1 environment - *team*.coralogix.com
US1 environment - *team*.app.coralogix.us
US2 environment - *team*.app.cx498.coralogix.com

Was this upgrade tested?
Since alerting is a crucial part of our solution our team has conducted rigorous testing prior to this maintenance process across a broad range of alert types and our outgoing webhooks integrations.

What can go wrong?
As with any infrastructure maintenance, there is always the potential for unforeseen issues. Should there be issues, you may expect brief delays in triggering of some alerts. We will monitor the systems behaviour and are making every effort to minimize any disruptions

Feel free to reach out to our dedicated in-app Support team is available 24/7 to provide immediate assistance and resolve any issues.
Dec 3, 09:36 UTC
Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

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