Resolved -
This incident has been resolved.
Dec 24, 17:35 UTC
Identified -
The issue has been identified and a fix is being implemented.
Dec 24, 17:07 UTC
Investigating -
Our R&D team has identified an issue with the incidents service across all regions and currently working on a fix. The Alerts engine is not affected and also the notifications are correct.
Dec 24, 16:04 UTC
Completed -
The scheduled maintenance has been completed.
Dec 17, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 08:00 UTC
Scheduled -
We will be performing scheduled database maintenance related to the Session Recording feature, which includes dropping and recreating several database indices. Read operations and API access are expected to remain available, but Session Recording data ingestion may be delayed. Based on current estimations, customers in the cx498 and euprod2 environments may experience delays of approximately 15–30 minutes, while other environments are expected to see minimal impact.
Dec 16, 10:18 UTC