Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 14, 2024 - 18:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 2024 - 06:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 2024 06:30 - Oct 16, 2024 11:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning a maintenance on our Kafka infrastructure. This maintenance is expected to last approximately 72 hours.
The upgrade will take place on
1. cx_id (us1) , cx_env_id (usprod1) , cx_region (us-east-2)
2. cx_id (eu1) , cx_env_id (production) , cx_region (eu-west-1)
3. cx_id (ap1) , cx_env_id (mumbaisaas) , cx_region (ap-south-1)
4. cx_id (us2) , cx_env_id (cx498) , cx_region (us-west-2)
5.cx_id (eu2) , cx_env_id (euprod2) , cx_region (eu-north-1)
There might be some impact on customers during this upgrade, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM

Oct 13, 2024 06:30 - Oct 16, 2024 11:30 UTC
EU1 ? Under Maintenance
90 days ago
99.99 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
99.96 % uptime
Today
UI - Live Tail ? Under Maintenance
UI - Incident Management ? Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
EU2 ? Under Maintenance
90 days ago
99.99 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
99.96 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
99.96 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
99.96 % uptime
Today
Ingestion - Traces (Archive) ? Operational
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
100.0 % uptime
Today
UI - Live Tail ? Under Maintenance
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
90 days ago
99.97 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
US1 ? Under Maintenance
90 days ago
99.99 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
Processing - Traces ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
90 days ago
100.0 % uptime
Today
UI - Dashboards ? Operational
90 days ago
99.96 % uptime
Today
UI - Live Tail ? Under Maintenance
90 days ago
100.0 % uptime
Today
UI - Incident Management ? Operational
90 days ago
100.0 % uptime
Today
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
US2 ? Under Maintenance
90 days ago
99.99 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Metrics ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Under Maintenance
90 days ago
100.0 % uptime
Today
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
UI - RUM ? Operational
UI - Dashboards ? Operational
90 days ago
99.91 % uptime
Today
UI - Live Tail ? Under Maintenance
90 days ago
100.0 % uptime
Today
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
90 days ago
100.0 % uptime
Today
API - Fetch Data ? Operational
90 days ago
100.0 % uptime
Today
API - External ? Operational
90 days ago
100.0 % uptime
Today
AP1 ? Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection - Traces ? Operational
90 days ago
100.0 % uptime
Today
Collection - RUM ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Logs ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Collection Private Link - Traces ? Operational
90 days ago
100.0 % uptime
Today
Processing - Logs ? Operational
Processing - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Processing - Event2Metric ? Operational
90 days ago
100.0 % uptime
Today
Processing - Traces ? Operational
Processing - RUM ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Logs (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Metrics ? Operational
Ingestion - Traces (Frequent Search) ? Operational
90 days ago
100.0 % uptime
Today
Ingestion - Traces (Archive) ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Logs ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Metrics ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Traces ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Flow ? Operational
Alerts - Notifications ? Operational
90 days ago
100.0 % uptime
Today
UI - Explore ? Operational
90 days ago
100.0 % uptime
Today
UI - APM ? Operational
90 days ago
100.0 % uptime
Today
UI - RUM ? Operational
UI - Dashboards ? Operational
UI - Live Tail ? Operational
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
API - Fetch Data ? Operational
API - External ? Operational
AP2 ? Operational
Collection - Logs ? Operational
Collection - Metrics ? Operational
Collection - Traces ? Operational
Collection - RUM ? Operational
Collection Private Link - Logs ? Operational
Collection Private Link - Metrics ? Operational
Collection Private Link - Traces ? Operational
Processing - Logs ? Operational
Processing - Metrics ? Operational
Processing - Event2Metric ? Operational
Processing - Traces ? Operational
Processing - RUM ? Operational
Ingestion - Logs (Frequent Search) ? Operational
Ingestion - Logs (Archive) ? Operational
Ingestion - Metrics ? Operational
Ingestion - Traces (Frequent Search) ? Operational
Ingestion - Traces (Archive) ? Operational
Alerts - Logs ? Operational
Alerts - Metrics ? Operational
Alerts - Traces ? Operational
Alerts - Flow ? Operational
Alerts - Notifications ? Operational
UI - Explore ? Operational
UI - APM ? Operational
UI - RUM ? Operational
UI - Dashboards ? Operational
UI - Live Tail ? Operational
UI - Incident Management ? Operational
UI - Authentication / Login ? Operational
API - Fetch Data ? Operational
API - External ? Operational
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Log Processing ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Alerting ? Operational
90 days ago
100.0 % uptime
Today
Live Tail ? Operational
90 days ago
100.0 % uptime
Today
Archiving ? Operational
90 days ago
100.0 % uptime
Today
ES API ? Operational
90 days ago
100.0 % uptime
Today
Metrics Processing ? Operational
90 days ago
100.0 % uptime
Today
Tracing collection ? Operational
90 days ago
100.0 % uptime
Today
Metric alerts Operational
90 days ago
100.0 % uptime
Today
Collection - Logs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 2024 - 08:24 UTC
Update - To ensure a smooth and seamless transition, we are postponing the implementation of this change by 2 months.
The new date for the change is now set for December 15th, 2024.

Oct 13, 2024 - 08:21 UTC
Scheduled - As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 15th, 2024.


Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.


What is happening?
On December 15th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. Coralogix will need new permissions to enable file compaction.


What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 15th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.

Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.

Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:

Important for ETL users:
If you run ETL processes on your S3 bucket, note that during compaction, both the pre-compacted and compacted log files might exist momentarily. This could briefly cause duplicate data in your ETL workflow. Please update your processes to account for this.

What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.



Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/

If you have any questions or need assistance, our 24/7 support team is available to help.

Sep 18, 2024 - 14:39 UTC
Past Incidents
Oct 15, 2024

No incidents reported today.

Oct 14, 2024

Unresolved incident: Kafka Infrastructure maintenance - usprod1/production/mumbaisaas/cx498/eu2.

Oct 13, 2024
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 23:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 21:56 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning a maintenance on our Kafka infrastructure. This maintenance is expected to last approximately 2 hours.
The upgrade will take place on
cx_id (ap1) , cx_env_id (mumbaisaas) , cx_region (ap-south-1)
There might be some impact on customers during this upgrade, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM

Oct 10, 21:55 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:30 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning a maintenance on our Kafka infrastructure. This maintenance is expected to last approximately 16 hours.
The upgrade will take place on
1. cx_id (us1) , cx_env_id (usprod1) , cx_region (us-east-2)
2. cx_id (eu1) , cx_env_id (production) , cx_region (eu-west-1)
3. cx_id (ap1) , cx_env_id (mumbaisaas) , cx_region (ap-south-1)
4. cx_id (us2) , cx_env_id (cx498) , cx_region (us-west-2)
5.cx_id (eu2) , cx_env_id (euprod2) , cx_region (eu-north-1)
There might be some impact on customers during this upgrade, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM

Oct 9, 19:43 UTC
Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 22:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 14:45 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning a maintenance on our Kafka infrastructure. This maintenance is expected to last approximately 4 hours.
The upgrade will take place on cx_id (AP2) , cx_env_id (Approd2) , cx_region (ap-southeast-1)
There might be some impact on customers during this upgrade, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM

Oct 9, 14:35 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 10:00 UTC
Scheduled - As part of our effort to make our platform stable and secure, we are planning a maintenance on our Kafka infrastructure. This maintenance is expected to last approximately 4 hours.
The upgrade will take place on cx_id (AP2) , cx_env_id (Approd2) , cx_region (ap-southeast-1)
There might be some impact on customers during this upgrade, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM

Oct 9, 07:30 UTC
Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - We were experiencing an issue with the calculation of data usage metrics, which may cause alerts and dashboards to display higher consumption than what was actually used. However, the data on the Data Usage screen remains accurate, and the platform's warning and blocking notifications are functioning correctly.
The issue is already resolved but there might be mismatches between the Data Usage screen and the data usage metric (pillar: metrics) for today.

Oct 3, 11:28 UTC
Investigating - We were experiencing an issue with the calculation of data usage metrics, which may cause alerts and dashboards to display higher consumption than what was actually used. However, the data on the Data Usage screen remains accurate, and the platform's warning and blocking notifications are functioning correctly.
The issue is already resolved but there might be mismatches between the Data Usage screen and the data usage metric (pillar: metrics) for today.

Oct 3, 11:28 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Resolved - The issue originating in connectivity issues for one of our services to DB was resolved. The team is investigating the incident and will implement further measures to avoid its recurrence in the future.
Oct 1, 12:56 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 11:41 UTC
Identified - The issue has been identified and the solution was implemented.
Oct 1, 11:18 UTC
Update - We are continuing to investigate this issue.
Oct 1, 10:47 UTC
Investigating - Our team is currently investigating an issue that affects customer to query their "Frequent search" data under explore.
This issue affect customers who store their data in our EU1 region (team.coralogix.com).
This incident is not affecting querying data from other sources and also all your data is available for queries from "All logs" tab.
We will keep updating as the incident evolves.

Oct 1, 10:15 UTC