Partially Degraded Service
EU1
?
Degraded Performance
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Degraded Performance
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
EU2
?
Operational
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Operational
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
US1
?
Operational
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Operational
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
US2
?
Operational
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Operational
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
AP1
?
Operational
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Operational
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
AP2
?
Operational
Collection - Logs
?
Operational
Collection - Metrics
?
Operational
Collection - Traces
?
Operational
Collection - RUM
?
Operational
Collection Private Link - Logs
?
Operational
Collection Private Link - Metrics
?
Operational
Collection Private Link - Traces
?
Operational
Processing - Logs
?
Operational
Processing - Metrics
?
Operational
Processing - Event2Metric
?
Operational
Processing - Traces
?
Operational
Processing - RUM
?
Operational
Ingestion - Logs (Frequent Search)
?
Operational
Ingestion - Logs (Archive)
?
Operational
Ingestion - Metrics
?
Operational
Ingestion - Traces (Frequent Search)
?
Operational
Ingestion - Traces (Archive)
?
Operational
Alerts - Logs
?
Operational
Alerts - Metrics
?
Operational
Alerts - Traces
?
Operational
Alerts - Flow
?
Operational
Alerts - Notifications
?
Operational
UI - Explore
?
Operational
UI - APM
?
Operational
UI - RUM
?
Operational
UI - Dashboards
?
Operational
UI - Live Tail
?
Operational
UI - Incident Management
?
Operational
UI - Authentication / Login
?
Operational
API - Fetch Data
?
Operational
API - External
?
Operational
Log Collection
?
Operational
Log Processing
?
Operational
User Interface
?
Operational
Alerting
?
Operational
Live Tail
?
Operational
Archiving
?
Operational
ES API
?
Operational
Metrics Processing
?
Operational
Tracing collection
?
Operational
Metric alerts
Operational
Collection - Logs
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Kafka infrastructure upgrade - EU2
Nov 21, 2024 08:00-14:00 UTC
What’s Happening: As part of our effort to make our platform more stable and secure, we are planning to upgrade our Kafka infrastructure.
The upgrade will take place on cx_id (eu2) , cx_env_id (euprod2) , cx_region (ws-eu-north-1).
Duration: Approximately 6 hours.
Impact: There might be some minor impact during the maintenance. Existing alert functionality will work as expected. However, the creation of new alerts in CX and modifications to existing alerts might experience short intermittent delays.
Posted on Nov 15, 2024 - 15:40 UTC
The upgrade will take place on cx_id (eu2) , cx_env_id (euprod2) , cx_region (ws-eu-north-1).
Duration: Approximately 6 hours.
Impact: There might be some minor impact during the maintenance. Existing alert functionality will work as expected. However, the creation of new alerts in CX and modifications to existing alerts might experience short intermittent delays.
Posted on Nov 15, 2024 - 15:40 UTC
Network maintenance - AP3
Nov 21, 2024 09:00-13:00 UTC
What’s Happening:
As part of our ongoing effort to enhance platform stability and security, we are planning to upgrade a network component.
The upgrade will take place on cx_id (ap3) , cx_env_id (cx440) , cx_region (aws-ap-southeast-3)
Duration 4 hours.
Impact : This change has been extensively tested and successfully implemented in other CX production environments, However, as with any system update, unexpected issues may arise, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM
Posted on Nov 15, 2024 - 16:10 UTC
As part of our ongoing effort to enhance platform stability and security, we are planning to upgrade a network component.
The upgrade will take place on cx_id (ap3) , cx_env_id (cx440) , cx_region (aws-ap-southeast-3)
Duration 4 hours.
Impact : This change has been extensively tested and successfully implemented in other CX production environments, However, as with any system update, unexpected issues may arise, if you experience any unusual behavior please reach out to our 24/7 chat support or your dedicated TAM
Posted on Nov 15, 2024 - 16:10 UTC
Important Update to S3 Bucket Permissions for Log and Trace
Dec 15, 2024 10:00-12:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 13, 2024 - 08:24 UTC
Oct 13, 2024 - 08:24 UTC
Update -
To ensure a smooth and seamless transition, we are postponing the implementation of this change by 2 months.
The new date for the change is now set for December 15th, 2024.
Oct 13, 2024 - 08:21 UTC
The new date for the change is now set for December 15th, 2024.
Oct 13, 2024 - 08:21 UTC
Scheduled -
As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 15th, 2024.
Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.
What is happening?
On December 15th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. Coralogix will need new permissions to enable file compaction.
What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 15th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.
Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.
Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:
Important for ETL users:
If you run ETL processes on your S3 bucket, note that during compaction, both the pre-compacted and compacted log files might exist momentarily. This could briefly cause duplicate data in your ETL workflow. Please update your processes to account for this.
What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.
Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/
If you have any questions or need assistance, our 24/7 support team is available to help.
Sep 18, 2024 - 14:39 UTC
The update will take effect on December 15th, 2024.
Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.
What is happening?
On December 15th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. Coralogix will need new permissions to enable file compaction.
What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 15th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.
Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.
Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:
Important for ETL users:
If you run ETL processes on your S3 bucket, note that during compaction, both the pre-compacted and compacted log files might exist momentarily. This could briefly cause duplicate data in your ETL workflow. Please update your processes to account for this.
What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.
Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/
If you have any questions or need assistance, our 24/7 support team is available to help.
Sep 18, 2024 - 14:39 UTC