In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 04, 2024 - 07:00 UTC
Nov 04, 2024 - 07:00 UTC
Scheduled - As part of our effort to make our platform more stable , we are planning to upgrade our infrastructure components. This upgrade is expected to last approximately 108 hours.
The upgrade will take place on cx_id (eu1) , cx_env_id (production) , cx_region (aws-eu-west-1)
*Possible Components Affected - ALL*
There might be some impact on customers during this upgrade, if you experience any unusual behavior
please reach out to our 24/7 chat support or your dedicated TAM
Nov 4, 2024 07:00 - Nov 8, 2024 19:00 UTC
The upgrade will take place on cx_id (eu1) , cx_env_id (production) , cx_region (aws-eu-west-1)
*Possible Components Affected - ALL*
There might be some impact on customers during this upgrade, if you experience any unusual behavior
please reach out to our 24/7 chat support or your dedicated TAM
Nov 4, 2024 07:00 - Nov 8, 2024 19:00 UTC
Identified - Our R&D Team has identified that extensions are partially working. The last version of some of our security extensions cannot be updated/deployed. Older versions do work with no issue.
Our Team is working on this as we speak and we should get a fix soon.
If you have any question or need more assistance, please contact us through chat or send us an email to support@coralogix.com.
Nov 01, 2024 - 13:01 UTC
Our Team is working on this as we speak and we should get a fix soon.
If you have any question or need more assistance, please contact us through chat or send us an email to support@coralogix.com.
Nov 01, 2024 - 13:01 UTC
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Scheduled Maintenance
[Deprecation Notice] Alerts Dynamic Duration Evaluation Window
Nov 10, 2024 10:00-12:00 UTC
To improve the functionality of Coralogix alerts and streamline the alert creation process, we will soon be deprecating the Dynamic Duration option in the Time-Window Settings. This update will unify the evaluation time window for all alerts to a Rolling Window. This change is mainly a backend change that will not affect the way you work and will occur automatically, requiring no action on your part.
Change will be applied starting November 10th 2024.
What Is Affected?
Only alerts configured with Dynamic Duration in the Time-Window Settings, primarily used for alerts created before 2023, will be updated automatically to the new Rolling Window.
What Should You Do?
No action is required from customers. Your alerts API and Terraform configurations will continue functioning as usual, with no code changes necessary on your side.
What Will Happen After the Change?
Following this update, Coralogix will apply a consistent evaluation method to all alerts. Specifically, the time window setting refers to an internal process for when to start reassessing alerts after the alert triggered. Once the update is in place, after an alert is triggered the Coralogix system will analyze data only after the full configured time window has passed, ensuring consistency across all alerts.
How Might This Affect You?
If your notification settings, particularly “notify every”, are set for a shorter period than the evaluation window of the alert, you may receive multiple notifications for the same incident. An indicator in the alert UI will highlight this behavior.
To avoid breaking Terraform scripts, the option to update Dynamic Duration in the Time-Window Settings will remain but will not be visible in the UI and will not change alert behaviour.
Next Steps
Beginning November 10th 2024, Coralogix will transition to a single evaluation methodology for all alerts and add indication in the UI in case we identify that your setup might result in multiple notification on the same alert instance.
Thank you for your understanding and cooperation as we work to enhance the solutions we provide.
If you have any questions or concerns, please contact our 24/7 support team or your dedicated TAM for assistance.
Posted on Nov 03, 2024 - 11:31 UTC
Change will be applied starting November 10th 2024.
What Is Affected?
Only alerts configured with Dynamic Duration in the Time-Window Settings, primarily used for alerts created before 2023, will be updated automatically to the new Rolling Window.
What Should You Do?
No action is required from customers. Your alerts API and Terraform configurations will continue functioning as usual, with no code changes necessary on your side.
What Will Happen After the Change?
Following this update, Coralogix will apply a consistent evaluation method to all alerts. Specifically, the time window setting refers to an internal process for when to start reassessing alerts after the alert triggered. Once the update is in place, after an alert is triggered the Coralogix system will analyze data only after the full configured time window has passed, ensuring consistency across all alerts.
How Might This Affect You?
If your notification settings, particularly “notify every”, are set for a shorter period than the evaluation window of the alert, you may receive multiple notifications for the same incident. An indicator in the alert UI will highlight this behavior.
To avoid breaking Terraform scripts, the option to update Dynamic Duration in the Time-Window Settings will remain but will not be visible in the UI and will not change alert behaviour.
Next Steps
Beginning November 10th 2024, Coralogix will transition to a single evaluation methodology for all alerts and add indication in the UI in case we identify that your setup might result in multiple notification on the same alert instance.
Thank you for your understanding and cooperation as we work to enhance the solutions we provide.
If you have any questions or concerns, please contact our 24/7 support team or your dedicated TAM for assistance.
Posted on Nov 03, 2024 - 11:31 UTC
Important Update to S3 Bucket Permissions for Log and Trace
Dec 15, 2024 10:00-12:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 13, 2024 - 08:24 UTC
Oct 13, 2024 - 08:24 UTC
Update -
To ensure a smooth and seamless transition, we are postponing the implementation of this change by 2 months.
The new date for the change is now set for December 15th, 2024.
Oct 13, 2024 - 08:21 UTC
The new date for the change is now set for December 15th, 2024.
Oct 13, 2024 - 08:21 UTC
Scheduled -
As part of our ongoing effort to improve archive search performance and efficiency, we are introducing changes to the S3 bucket permissions needed for the logs/Traces S3 bucket. These changes will allow us to compact log and trace archive files, resulting faster query times and slightly smaller storage footprint.
The update will take effect on December 15th, 2024.
Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.
What is happening?
On December 15th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. Coralogix will need new permissions to enable file compaction.
What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 15th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.
Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.
Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:
Important for ETL users:
If you run ETL processes on your S3 bucket, note that during compaction, both the pre-compacted and compacted log files might exist momentarily. This could briefly cause duplicate data in your ETL workflow. Please update your processes to account for this.
What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.
Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/
If you have any questions or need assistance, our 24/7 support team is available to help.
Sep 18, 2024 - 14:39 UTC
The update will take effect on December 15th, 2024.
Who is this relevant for?
This change applies to any Coralogix customer that uses Coralogix’s archive feature for logs and/or traces stored in S3. Since this is one of the core components in Coralogix most customers will need to update the permissions.
What is happening?
On December 15th, 2024, Coralogix will introduce a new compaction method for the archive files for Logs and Traces stored in S3 bucket. Coralogix will need new permissions to enable file compaction.
What should you do?
To benefit from these improvements, please update your S3 bucket permissions by December 15th, 2024. Add the following permissions to the S3 bucket:
s3:DeleteObject,
s3:DeleteObjectVersion,
s3:DeleteObjectTagging,
s3:DeleteObjectVersionTagging
We’ve updated our CloudFormation templates and tutorials to assist you in making these changes.
Why do you need all those permissions?
s3:DeleteObject – Allows deleting objects from the S3 bucket.
s3:DeleteObjectVersion – Allows deleting all versions of an object when bucket versioning is enabled. Object cannot be deleted when they have versions.
s3:DeleteObjectTagging – Allows deleting tags from an object (used by the Archive retention feature). Object cannot be deleted when they are tagged.
s3:DeleteObjectVersionTagging – Enables deleting tags for a versioned object.
Why is this change being made?
This update is designed to enhance both storage efficiency and system performance:
Important for ETL users:
If you run ETL processes on your S3 bucket, note that during compaction, both the pre-compacted and compacted log files might exist momentarily. This could briefly cause duplicate data in your ETL workflow. Please update your processes to account for this.
What happens if you don’t update?
If the S3 permissions are not updated, we will implement a workaround that replaces compacted log files with zero-byte files in your bucket. Although this workaround reduces storage, it is less efficient and may incur minor costs related to PUT objects.
Please Update your S3 bucket permissions using the updated CloudFormation templates or tutorials provided here → https://coralogix.com/docs/user-guides/getting-started/s3-archive/connect-s3-archive/
If you have any questions or need assistance, our 24/7 support team is available to help.
Sep 18, 2024 - 14:39 UTC