Completed -
The scheduled maintenance has been completed.
Nov 13, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 12:00 UTC
Scheduled -
As part of our ongoing efforts to enhance the stability and reliability of our platform, we will be performing scheduled maintenance on the Coralogix Heroku related infrastructure.
Region: All regions Scheduled Duration: Approximately 2 hours Start Time: Nov 13, 2025, 12:00 PM UTC Potentially Affected Components: Log data ingestion from Heroku private space
This upgrade has been extensively tested and is expected to complete smoothly without impact. In a very limited case, customers may experience short delays in log ingestion, duplicated logs for several minutes, minor changes in the Heroku log text. Our engineering team will be monitoring the process closely to ensure continued stability.
If you notice anything unusual or require assistance, our in-app support is available to help
Nov 12, 14:32 UTC
Resolved -
This incident has been resolved.
Nov 10, 17:50 UTC
Update -
Currently, there is relief with metric lag. However, some metric-based alerts with "less than" conditions may still be impacted. We are continuing to work on this and should see a resolution soon.
Nov 10, 17:22 UTC
Update -
Additionally, any metric-based alerts are subject to this lag and could be affected in this region (EU1). If you have a questions or need any assistance, please contact us through the chat or send us an email to support@coralogix.com.
Nov 10, 16:47 UTC
Investigating -
Our Team has found that we are experiencing a lag in our metric ingestion in our EU1 region (team_name.coralogix.com). We are actively working on this and we should see a resolution soon. This does not affect our logs or tracing services. If you have a question or need any assistance, please contact us through the chat or send us an email to support@coralogix.com.
Nov 10, 16:23 UTC
Completed -
The scheduled maintenance has been completed.
Nov 10, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:00 UTC
Scheduled -
**Background** Coralogix will deprecate two legacy endpoints on November 10, 2025. Action is required to ensure uninterrupted access to your log data and maintain access to your metrics dashboards, alerts, and integrations.
**This may impact:** 1- Automation scripts using ES-API 2- Grafana dashboards sourcing data from Coralogix via ES-API 3- Ad-hoc queries or integrations built on the deprecated endpoint
**What you need to do:** 1- Review the guides above and follow the migration steps for any services using the ES or PROM APIs. 2- Validate changes in your environments. 3- Confirm production cutover is complete before November 10, 2025.
**Impact** 1- Calls to the deprecated endpoints may fail or return errors after the deprecation date. 2- No changes are required if you are not using these endpoints.
**Timeline** 1- Now → Nov 9, 2025: Complete migration and testing. 2- Nov 10, 2025: Deprecations take effect.
Need help? If you have questions or need assistance planning your migration, please contact your Coralogix team (AM/TAM) or open a ticket with Support.
Thank you for preparing ahead to ensure a smooth transition.
Oct 31, 08:24 UTC
Completed -
The scheduled maintenance has been completed.
Oct 31, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 10:00 UTC
Scheduled -
As part of our ongoing efforts to enhance the stability and reliability of our platform, we will be performing scheduled maintenance on the Alerts infrastructure.
Region: AP1, AP2, AP3 Scheduled Duration: Approximately 6 hours Start Time: Oct 31, 2025, 10:00 UTC Potentially Affected Components: Alerts evaluation and triggering
This maintenance is designed to improve the performance of the Alerts service. It is expected to complete smoothly in the background. During the deployment, the evaluation of some alerts may be skipped for short periods of time (up to one minute). There may also be brief delays in the triggering of alerts. We are making every effort to minimize disruptions, and our engineering team will be closely monitoring the system throughout the maintenance window to ensure a seamless experience.
If you notice anything unusual or require assistance, our in-app support is available to help.
Oct 24, 11:39 UTC